Frequently asked questions

General contraindications include conditions in an acute phase, pregnancy and breastfeeding, malignant tumours, severe kidney or liver failure, blood disorders, and individual intolerance to naftalan oil. The list is not exhaustive — only the doctor who examines you can decide.

Our packages run from 5 to 21 days. Fourteen days is the traditional length for a balneological course, but the doctor decides what suits you after you arrive.

No. The form sends a request. We record it, check room availability and get in touch. The booking becomes official only once terms are agreed.

Usually within 24 hours. Keep the booking reference you receive — you'll need it when you speak to us.

Accommodation in your chosen room, three meals a day, a medical examination on arrival, and the procedures in your treatment plan. Transfers, excursions and procedures outside the plan are charged separately.

Yes. The family room is designed for guests travelling with children. Give the number and ages of children when you book — whether procedures are suitable for a child is assessed separately.

You can arrange a transfer from Baku or Ganja airport. Tick the transfer option on the booking form and we'll confirm details and cost when we call.

Azerbaijani, Russian and English. If you need another language, mention it when you book.