Privacy policy
Last updated: 2026-08-18
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Overview
This policy explains how personal data collected through the NUR Naftalan website is processed. By using the site you confirm that you have read it.
What we collect
When you send a booking request we collect: first and last name, phone number, WhatsApp number (if given), email address, country and city, your dates, party size and children's ages, your chosen room and treatment package, and any notes you write. For security purposes your IP address and browser details may be recorded.
Why we use it
Data is used only to process your request, contact you and provide the service. Marketing messages are sent only if you give separate consent.
Who we share it with
Your data is not sold to third parties. Your request is delivered to authorised sanatorium staff through an internal notification system (Telegram). No other sharing takes place except where required by law.
How long we keep it
Booking data is kept for as long as needed to provide the service and meet accounting requirements, then deleted or anonymised.
Your rights
You have the right to access your data, correct it, request its deletion and withdraw your consent to processing. Contact us using the details below.
Cookies
The site uses technical cookies needed for it to work. If analytics or advertising cookies are added, this section will be updated and consent requested separately.
Security
Data is transmitted over an encrypted connection (HTTPS) and stored on a server with restricted access. Even so, no transmission over the internet is completely secure.
Contact
For privacy questions, get in touch: